Free Seattle webinar offers de-escalation training for companies applying proof of vaccination
The Seattle Metropolitan Chamber of Commerce is hosting the all-business webinar on Wednesday.
SEATTLE – The burden of enforcing mask and vaccine policies has been on private companies since the start of the pandemic, according to several business owners.
The Seattle Metropolitan Chamber of Commerce provides additional guidance on how to interact with clients under current mandates.
The group is hosting a free virtual webinar on “de-escalation” strategies and how to manage interpersonal interactions with clients while enforcing mask and immunization check warrants.
“We really want staff to feel confident asking customers to do whatever they need to do, whether it’s wearing a mask or showing proof of vaccination,” said House CEO Rachel Smith .
The training, scheduled for Wednesday from 2 p.m. to 3 p.m. on the Chamber of Commerce’s website, comes weeks after King County implemented the requirements.
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As of October 25, King County has required people 12 years of age and older to show proof of vaccination or a negative COVID-19 test in order to enter indoor restaurants, bars, gyms and certain sporting and sports events. entertainment.
“The last thing any of our companies wants to do is turn a customer away,” Smith said.
Brian Thiel, co-owner and co-founder of Ghostfish Brewing Company at SoDo, is delighted with such training.
“All the resources we can get our hands on are going to help educate ourselves, motivate us and point us in the right direction… If there are any good practices we can learn from other companies,” Thiel said. .
He encountered visitors from out of town who were unaware they had to show proof of vaccination. But beyond that, did not meet any resistance from customers. Instead, Thiel said many of her clients adopted the rule because it made them feel more secure.
“Having people here, you know, what we’ve got tonight is how you know we’re really surviving and growing,” Thiel said.
Public Health – Seattle and King County help oversee the county’s proof of vaccination requirement, which shouldn’t be permanent.
As for enforcement, the Department of Health website says the county will focus on education and awareness when it comes to enforcing the ordinance.
But in extreme cases, the public health department said it would intervene.
“If there are any complaints from customers or businesses that are clearly out of order, county officials will contact the businesses and event planners and take possible action. compliance plan in event permit applications, ”says the FAQ.
There have been extreme cases.
Seattle Police said they were investigating a stabbing at a gas station on North Northgate Way near Meridian Avenue that occurred Monday night after the clerk asked a man to wear a face covering before coming in.
The SPD said the man stabbed the clerk in the chest and stomach before fleeing. The clerk was treated at Harborview Medical Center, according to the SPD.
At the last check, the police are still looking for the person.